"The Senior Management Team of Tyco Electronics Energy Division Shannon attended a two day programme on Leadership with Ardawan Lalui in April, 2005. The two main objectives of the programme were to evaluate and understand our individual leadership qualities and to understand the process of decision making.

Ardawan's style of delivery was inspiring and he had the entire management team hooked right from the very beginning. The programme objectives were delivered well beyond initial expectations. On the last day of the programme we applied the decision making process to a real problem that had arisen back at the plant that day. We had a plan of action agreed within two hours and the problem was solved by early the following week. The methodical process and our fast action ensured that we delighted one of our customers. We all agreed that if we had attempted to deal with this issue in our "pre Lalui style" it would have taken weeks to solve!”